Privacy Policy
Last updated: April 3, 2026
Introduction
SimpliPay Merchant Services ("SimpliPay," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our payment processing services.
Information We Collect
We may collect the following types of information:
Information you provide directly: Name, business name, email address, phone number, mailing address, tax identification numbers, and financial account details required for merchant onboarding and payment processing.
Information collected automatically: IP address, browser type, device information, pages visited, and time spent on our site via cookies and similar tracking technologies.
Transaction data: Payment processing records, transaction histories, and related business information.
How We Use Your Information
We use the information we collect to:
Process and facilitate payment transactions
Verify your identity and comply with legal obligations
Communicate with you about your account, services, and updates
Improve our website and service offerings
Detect and prevent fraud or unauthorized access
Comply with applicable federal and state regulations, including the Gramm-Leach-Bliley Act (GLBA) and PCI DSS requirements
How We Share Your Information
We do not sell your personal information. We may share your information with:
Payment networks, banks, and financial institutions necessary to process transactions
Third-party service providers who assist in operating our platform (under confidentiality agreements)
Regulatory authorities, law enforcement, or legal proceedings when required by law
A successor entity in the event of a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. SimpliPay maintains PCI DSS compliance to safeguard cardholder data. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site traffic. You may adjust your browser settings to decline cookies, though some features of the site may not function as intended.
Your Rights and Choices
Depending on your state of residence, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal retention requirements
Opt out of certain communications
To exercise any of these rights, contact us at the information below.
Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal and regulatory obligations.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised "last updated" date. Continued use of our services after any changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
SimpliPay Merchant Services
Fort Lauderdale | Orlando, Florida
Email: info@simplipaymerchant.com
Phone: 855.903.2885
Website: simplipaymerchant.com
